Privacy
Privacy Policy
Last updated July 2026
Short version: we collect what we need to call you back and do the work, we don't sell it, and you can ask us to delete it. Questions about anything here — call (915) 201-4127 or email service@trueriverpro.com.
What we collect
We only collect what we need to respond to a quote request and follow up about work on your property.
- Information you give us: your name, phone number, the service you selected, and any job details you enter in the form.
- How you found us: which page you submitted from, which advertising campaign or link referred you, and standard referrer information from your browser.
- Basic technical information your browser sends when loading any website, such as your device type and general location.
How we use it
We use your information to call you back, prepare a written quote, schedule and complete work, invoice you, and provide warranty support afterward.
We also use campaign information to understand which advertising brings in real requests, so we can spend our advertising budget sensibly.
What we don't do
We do not sell your information, rent it, or trade it. We don't add you to marketing lists you didn't ask for, and we don't share your details with other contractors looking for leads.
How long we keep it
We keep quote requests and job records as long as needed to serve you, honor our workmanship warranty, and meet tax and business record requirements. You can ask us to delete your information at any time, except where we're required to keep it.
Your choices
You can ask us what information we have about you, ask us to correct it, or ask us to delete it. You can also ask us to stop contacting you at any point — call or email and we'll take care of it.
Children
This site isn't directed at children, and we don't knowingly collect information from anyone under 13.
TrueRiver Pro Services LLC · El Paso, TX · (915) 201-4127