TrueRiver ProTrueRiver Pro

Privacy

Privacy Policy

Last updated July 2026

Short version: we collect what we need to call you back and do the work, we don't sell it, and you can ask us to delete it. Questions about anything here — call (915) 201-4127 or email service@trueriverpro.com.

What we collect

We only collect what we need to respond to a quote request and follow up about work on your property.

  • Information you give us: your name, phone number, the service you selected, and any job details you enter in the form.
  • How you found us: which page you submitted from, which advertising campaign or link referred you, and standard referrer information from your browser.
  • Basic technical information your browser sends when loading any website, such as your device type and general location.

How we use it

We use your information to call you back, prepare a written quote, schedule and complete work, invoice you, and provide warranty support afterward.

We also use campaign information to understand which advertising brings in real requests, so we can spend our advertising budget sensibly.

What we don't do

We do not sell your information, rent it, or trade it. We don't add you to marketing lists you didn't ask for, and we don't share your details with other contractors looking for leads.

When we share information

We share only what's necessary, and only in these situations:

  • Service providers that help us run the business — for example email, scheduling, and invoicing tools — which store information on our behalf.
  • Trade partners performing work on your property, who receive only what they need to do the job, such as the address and scope of work.
  • Legal requirements, if we're required by law to provide it.

Cookies and analytics

This site uses only what's needed to function and to measure advertising performance. If you arrive from an ad, the link may include tracking information that tells us which campaign you came from; that information is attached to your request if you submit the form.

You can block or clear cookies in your browser settings at any time. The site works normally without them.

How long we keep it

We keep quote requests and job records as long as needed to serve you, honor our workmanship warranty, and meet tax and business record requirements. You can ask us to delete your information at any time, except where we're required to keep it.

Your choices

You can ask us what information we have about you, ask us to correct it, or ask us to delete it. You can also ask us to stop contacting you at any point — call or email and we'll take care of it.

Children

This site isn't directed at children, and we don't knowingly collect information from anyone under 13.

TrueRiver Pro Services LLC · El Paso, TX · (915) 201-4127