Privacy Policy
Effective Date: August 20, 2025
1. Introduction
TrueRiver Pro Services, LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
A. Personal Information
Information you voluntarily provide:
- Name
- Email address
- Phone number
- Property address
- Project details or service requests
- Payment information (processed via third-party providers)
B. Automatically Collected Information
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on site
C. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website performance
- Understand user behavior
- Support marketing and analytics efforts
3. How We Use Your Information
We use your information to:
- Respond to inquiries and provide quotes
- Schedule and deliver services
- Process payments
- Communicate updates and service details
- Improve our website and services
- Send marketing communications (only if opted in)
- Comply with legal obligations
4. Sharing of Information
We do not sell your personal information. We may share your information with:
- Service providers and contractors assisting in delivering services
- Payment processors for secure transactions
- Marketing and analytics providers (e.g., Google Analytics)
- Legal authorities if required by law
All third parties are required to protect your information.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure. Use of our website is at your own risk.
6. Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion
- Opt out of marketing communications
- Request data portability
To exercise these rights, contact us at:
📧 [Insert Email]
7. Data Retention
We retain your information only as long as necessary to:
- Provide services
- Maintain records
- Comply with legal obligations
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
9. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from children.
10. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
11. Contact Information
If you have questions about this Privacy Policy, contact us:
TrueRiver Pro Services, LLC
📍 6112 N. Mesa St., PMB 126 | El Paso, Texas, 79912
📧 service@trueriverpro.com
Last Updated: August 20, 2025